Contact Us

Get in Touch with Vivahubva

Have a question about one of our power tools? Need help choosing the right drill or checking your order status? Our team is here to make your experience simple, clear, and stress-free.

At Vivahubva, we take pride in offering reliable, friendly, and expert support for both professional contractors and DIY enthusiasts. Whatever you’re working on, we’re here to help you power through it.


How We Can Help

  • Product recommendations and technical questions

  • Order tracking and shipping updates

  • Warranty, returns, and after-sales support

  • Troubleshooting and usage guidance


Contact Information

Company Name: Huizhou Jieyuan Environmental Protection Technology Co., Ltd.
Address: Wen Ruihong's Self-Built House, Wu'er Villagers' Group, Sanzhou Village Committee, Luzhou Town, Huicheng District, Huizhou City
Email: support@vivahubva.com
Phone: +86 16339350032

 

Customer Support Hours

Monday – Friday: 9:00 a.m. – 5:00 p.m.

  • We respond to all inquiries within 12 hours on business days.

Weekends & Holidays:

  • Response time is typically 24–48 hours, depending on volume.

We appreciate your patience during non-business hours and will get back to you as soon as possible.


Our Commitment to You

Your questions and concerns matter. We aim to provide clear, timely answers so you can make confident decisions about your tools and ongoing projects. If you need assistance, just reach out—we’re ready to help.